Is this an official government publication?
No. It's an independent guide made by Unknown History Archive. It explains how to use services the National Archives, the VA and the Defense POW/MIA Accounting Agency already offer, and it tells you which of those services are free.
Can't I find this information free online?
Yes, and the book says so. Every official page it relies on is free, and all of them are listed at the back. What the book adds is order and plain English: which step comes first, what to write on the form, what to do if the file burned, and where to look while you wait, in one place and in large print.
I'm not good with computers. Will this work for me?
Yes. The two requests that matter most, the service file and replacement medals, are made with one paper form (the SF-180), an envelope and a stamp. A few of the extra searches, such as the prisoner-of-war databases and the grave locator, are websites; the book gives you the exact page name to type in, and a son, daughter or librarian can run each one for you in minutes. The large-type version, with bigger letters, is included with every copy, and it prints cleanly at home.
What format is it, and how do I get it?
It's an e-book: PDF files, delivered right after checkout by a download link and an email from Gumroad. They open on a phone, tablet or computer and print on standard US letter paper. Nothing is shipped by mail.
Which wars does it cover?
The records process is largely the same across the 20th century. The book has specific help for World War II, Korea and Vietnam veterans, including the 1973 fire, the prisoner-of-war databases and Vietnam-era Navy deck logs.
My father's file burned in 1973. Is there any point?
Yes. The National Archives rebuilds the basic facts of a burned file from other records, such as pay vouchers, VA claims and Selective Service records. Chapter 3 explains what to send to help it along, and where else a discharge may have been recorded.
What if it isn't for me?
For any reason: email us at [support email] within 14 days of buying, and we'll refund you in full. Refunds go back to the card you paid with.
Is there a printed book?
Not yet. The PDF prints on ordinary US letter paper, and the large-type version is made for that. If we publish a paperback, we'll announce it on our YouTube channel.
What if an address or fee changes?
We re-check every official source once a year. If an address, fee or rule has changed, we correct the e-book, and everyone who bought it gets the corrected file free in their Gumroad library.